Information Collection and Use

ePlanet Marketing Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. SmartMomma collects information from our users at:

Members Registration
Store Registration

Registration

In order to use some areas of this website, a user must first complete the member registration form. During registration a user is required to give their contact information such as their name and e-mail address. This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide other types of information such as pregnancy due dates and children birth dates, but these are used to provide a more personalized experience to our members.

Store Registration

When a user purchases a product directly from SmartMomma, collecting further information is necessary to process the order. Information such as billing and shipping address, full name, e-mail, and contact phone number is required. This information is entirely secure and kept confidential. This information is used strictly for store use only.

Cookies

Cookie - A cookie is a piece of data stored on the user’s hard drive containing a Unique ID for identifying our members and for a more user friendly registration. Cookies are NOT used to store financial transaction data or to place spyware or other adware on your computer. You may disable cookies if you so choose, but you may be limited in using certain functions of the site.

Advertisements

All advertisements on SmartMomma are controlled by the owner of the website, and will never be placed on your computer as adwear or spywear. SmartMommma takes you right to surf ad-free very seriously. While pop-up ads may be used, they will be kept to a minimum and should not interfere with your user experience.

Log Files

IP addresses are tracked on our message boards to protect members from spam, solicitations, and hackers. For example, if someone registered at SmartMomma using an alias for e-mail contact and/or name in order to spam our members, or hack into our server, we may check the IP of the person who made a particular post, to find out information such as where they are from so that we may find out more information through their ISP.

Sharing

We will not share your information with any third party vendor, but may do statistical analysis on overall site user and member demographics for advertising sales purposes.

Links

This web site contains links to other sites. Please be aware that SmartMomma and ePlanet Marketing Inc. is not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Newsletter

If a user wishes to subscribe to our newsletter(s), we ask for contact information such as name and e-mail address.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Friendship Referral Program

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and e-mail address. SmartMomma will automatically send the friend a one-time e-mail inviting them to visit the web page you are inviting them to visit.

Security

The servers used at SmartMomma are administered by a high security third party network provider. Housed within an industrial-grade, blast-resistant concrete structure, the datacenter facility conforms to the strictest physical security standards. Security measures include state-of-the-art biometric, physical and other access control devices, manned 24/7/365 security and video surveillance. Only network administrators have access into the datacenter which requires badge, keypad, and fingerprint scanning to gain entrance.

All orders through the SmartMomma store are encrypted and on a secure protocol. Credit card information is kept strictly guarded.

Customer Service

We send all new members a welcoming e-mail to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. We take pride in responding to all customer service inquiries in a timely manner, usually within 24 hours.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your e-mail), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by Contacting Us .

Opt-out

Users who no longer wish to receive our newsletters may opt-out of receiving these communications by replying to unsubscribe in the subject line in the e-mail or by visiting the bottom of any one our pages and clicking on Unsubscribe.

Notification of Change

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

If you have any questions, please do not hesitate to contact us on our Contact Us page.