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Shipping Policies & Promotions

Shipment Time

Most items leave our warehouse within 1 business day; however there may be some items that ship straight from the manufacturer that take 1-5 days to ship. We strive to keep accurate shipping times on the product page of each individual product. If an item is on backorder, we will notify you immediately and give you the opportunity to cancel.

Furniture & Oversize Items

SmartMomma does not ship furniture from our website. Furniture, including cribs, dressers, chests, and rails are only delivered locally and a fee does apply. Furniture is not included in our shipping policies online. Oversize items, such as twin or full mattresses may include a surcharge, as indicated on the product page, because these cannot be shipped Ground. It must be shipped via LTL truck delivery.

Standard Shipping - USA

-Fedex Ground OR USPS Priority Mail - rate based on weight of package.
- Free Shipping On Orders over $75 to Continental USA

Expedited Shipping - USA

-Fedex Ground OR USPS Priority/Express Mail - rate based on weight of package. We offer a 2 day option and an overnight option.

International Shipping

ALL international shipments must have the same billing and shipping information.

SmartMomma ships many items internationally, however, we are unable to ship large items, such as car seats and strollers internationally due to size constraints and vendor distribution contracts.

Our shopping cart calculates shipping rates automatically. We do reserve the right to change a shipping rate quote if your item's packaging is very large. We will contact you via email with the adjusted rate, and we will not charge you the extra funds until we receive a "yes" confirmation from you. If you do not agree to the shipping fee, we will refund your purchase and cancel your order immediately.

When you are making your choice between the 3 shipping methods, please remember that ALL BROKER FUNDS AND TAXES ARE YOUR RESPONSIBILITY and will be collected from you by the shipping company at delivery.

You may choose from:

United States Postal Service - Priority Mail International

PROS
-Low Broker Costs (usually around $5.00)

CONS
-Delivery can take 5-35 days (international shipping time)
-Tracking System is not up to date

-There is a small chance that your packages may get lost.
-Insurance is not provided.

PLEASE NOTE: If packages get lost or damaged with this shipping method, SmartMomma is not responsible for the cost of the lost or damaged goods. You will be responsible for the cost of the items and for tracking down the package if lost.

United States Postal Service - Express International

PROS
-Fast Delivery
-Excellent Tracking System
-Insurance is Provided up to $100
-Broker Fees are relatively low

CONS
-Higher cost.

Fedex

PROS
-Fast Delivery
-Excellent Tracking System

CONS
-Higher cost.
-Broker fees can be higher.

*All quotes are in US Dollars.